Our products are handcrafted in small batches using quality ingredients — just like the old days, when things were made to be used, not rushed.

With a little care, your soaps, candles and diffusers will last longer, perform better, and smell better too. This guide will help you get the very best from every piece you bring into your home.

Candle Care

Before lighting

• Always trim your wooden wick to about ¼ inch before each burn.

• This helps prevent soot, keeps the flame steady, and ensures an even burn.

When burning

• Let your candle burn long enough for the wax to melt fully across the surface (this prevents tunnelling).

• Never burn for more than 4 hours at a time.

• Keep away from drafts, pets and little wranglers.

After burning

• Gently knock off any charred wick pieces before relighting.

• If your flame ever looks weak, trim and try again.

Tip: A proper wick trimmer makes this quick, clean and easy — we’ll be offering them in-store soon.

SOAP Care

Our soaps are naturally cured and free from harsh preservatives — which means they love to breathe.

To keep them firm and long-lasting:

• Always place your soap on a well-draining soap dish.

• Keep it out of standing water.

• Allow it to dry fully between uses.

With good airflow, your soap will last significantly longer and stay beautifully scented.

Diffuser Care

Each scent diffuser bottle is supplied with 8 reeds, which is ideal for larger rooms, open-plan areas and high ceilings.

• Place diffusers in well-ventilated areas but away from direct heat or sunlight.

• Flip reeds every 7–10 days to refresh the scent.

• If your scent ever begins to fade, replacing the reeds can bring it beautifully back to life.

• The more reeds you use, the stronger the scent throw.

• Flip reeds every 7–10 days to refresh the fragrance.