Frequently Asked Questions

1. What makes your products “Western”?

Everything we make is inspired by the rugged spirit of the American West — from worn leather and smoky campfires to fresh pine, open plains, and a good pour of whiskey. Across our candles, soaps, reed diffusers, and bracelets, we focus on earthy, grounded scents, honest materials, and rustic design that pay tribute to cowboys, cattle drives, and wide-open frontiers.

2. Are these products just for men?

Not at all. Our products are made for anyone drawn to bold, grounded scents and a rugged sense of style. Think woodsy, clean, and well-balanced fragrances inspired by the outdoors and the open range. Whether you live the cowboy life or just appreciate its spirit, you’re in the right place.

3. What ingredients do you use in your products?

We always use high-quality, skin-safe ingredients in all our products, and we’re intentional about what goes into everything we make.

Soaps: Made with a variety of soap bases, including goat’s milk, shea butter, oatmeal, and hemp seed oil, all rich in minerals and healthy fats. Each bar is scented with essential oils and fragrance blends that adhere to RIFM and IFRA standards for safety and purity. We also incorporate natural additives, such as ground oats, coffee, and botanicals, as well as natural colorants, to enhance the appearance and texture of our soaps.

Reed Diffusers: Thoughtfully made with an eco-conscious, high-performance base, our reed diffusers release fragrance safely and evenly throughout your space. They are non-toxic, free from DPG, compliant with air-quality standards in all 50 states, and made with renewable, biodegradable ingredients. We pair the base with carefully selected fragrance and essential oils to create balanced, long-lasting scents that feel clean, grounded, and true to our brand.

Candles: Our candles are hand-poured in small batches using a clean-burning soy wax blend and natural wooden wicks, chosen for their steady flame and subtle crackling sound. We scent them with high-quality, phthalate-free fragrance oils to create rich, well-balanced aromas that are free from unnecessary additives. Each candle is crafted for an even burn, strong scent throw, and a warm, inviting atmosphere—meant to be enjoyed slowly and intentionally.

Gear: Our bracelets are handcrafted with genuine natural stones, carefully chosen for their beauty and unique properties. Beads are separated with silver-plated or brass spacers, depending on the design, and strung on a durable, adjustable cord with a square knot for comfort and longevity. Each bracelet is handcrafted, ensuring every piece is one-of-a-kind, with natural variations in color, pattern, and texture that celebrate the character of the stones.

4. Are your products safe for sensitive skin?

Yes—our soaps are crafted to be gentle and moisturizing. That said, if you have very sensitive skin or allergies, we always recommend checking the ingredient list or doing a patch test first. We have both dealt with sensitive skin for years, so we know how tricky it can be to find products that are both effective and gentle. That’s why every soap we make is tested personally—starting with ourselves. If it doesn’t pass the test on our own skin, it never makes it to yours. You can trust that each bar is crafted with care, using skin-friendly ingredients that work for even the most particular skin types.

5. How strong are your scents?

Our scents are bold but never overpowering. Each candle and soap bar is carefully cured for two weeks to ensure depth and balance, while our reed diffusers are formulated for a steady, long-lasting release of fragrance. Candles fill a room with a rich, grounded scent without being too heavy, diffusers create a consistent background aroma, and soaps leave a clean, lasting impression on your skin.

6. Do you offer gift sets?

Yes — we offer curated gift sets that make perfect presents for birthdays, holidays, or any special occasion. Popular choices include a pair of our handcrafted soaps, or a thoughtfully matched soap, candle, scent diffuser, and bracelet combination. We can also include a custom gift note, making it a ready-to-give option for someone special. To order, simply email us with your ideas and your message, and we’ll take care of the rest.

7. Where do you ship?

We currently ship anywhere in the U.S. International shipping is in the works—stay tuned!

8. How long will it take to get my order?

Orders are typically shipped within 2–3 business days. At checkout, you can choose from three convenient shipping options:

  • USPS Ground Advantage: Our standard shipping, with delivery usually within 3–7 business days depending on your location. Perfect for smaller orders or if timing isn’t urgent.

  • USPS Priority Mail Flat Rate: Ideal for larger orders or if you’d like your items faster, with delivery typically in 1–3 business days.

  • Local Pickup (Houston – Montrose): For our local customers, you can pick up your order directly from our workshop.

If you have special shipping needs or want to arrange express delivery beyond these options, please reach out to us, and we’ll do our best to accommodate.

9. Can I return or exchange my order?

If something isn’t right, we’ll make it right. Contact us within 14 days of delivery, and we’ll help with returns, exchanges, or store credit. Your satisfaction is our top priority.

10. Are your products eco-friendly?

Yes — sustainability is at the heart of what we do. Candles are made with US-grown soy wax, soaps come in minimal, recyclable packaging, and our reed diffusers use a biodegradable, non-toxic, eco-conscious base. Across all our products, we strive to keep our environmental footprint small while maintaining the high quality and craftsmanship you expect.

11. How do I choose a scent?

Check out our scent descriptions on each product page. We describe scents in plain language—no perfume jargon here. We go to great lengths to ensure our customers make an informed choice when they order from us.

12. What wrist sizes do your bracelets fit?

Our bracelets are designed to fit most wrists, with standard sizes of 7" and 8". If you need a different size, just reach out to us via email—we’re happy to create a custom fit so your bracelet is comfortable and perfect for you.

13. Can i stack or layer your bracelets?

Absolutely! Our bracelets are designed to look great alone or stacked. Mix and match stones and colors to create your own western-inspired look.

14. Do you test on animals?

We never test on animals-ever. Our products are only tested by humans (starting with ourselves). We believe in kindness and transparency, and that includes our four-legged friends. Our beloved Giant Schnauzer, Dolly, keeps a close eye on quality control-but only from a safe, soap-free distance.